When that software won't install, Sykes can take your call. Sykes Enterprises operates about 70 technical help and customer support centers in 20 countries across Africa, the Americas, Asia, and Europe that use phone, e-mail, and chat to serve those in need of help. Sykes specializes in customer service and inbound technical support and also provides large corporations with technical staffing and consulting relating to customer relationship management. Sykes predominantly serves the communications, consumer, financial services, and technology industries.