A leading booker of reservations for lodging and airline tickets in China, Ctrip.com International has about about 10,000 hotels and all major domestic airlines at its disposal. The company also works with some 19,000 hotels abroad and offers packaged tours to its customers, who are mostly leisure and business travelers. Ctrip's services can be found through sales offices in about 50 Chinese cities, by means of a trilingual website, and via 24-hour customer service. The company was founded in 1999 by several members of its executive management team, including chairman James Liang and CEO Min Fan.